Resolved Question

On ebay can money be pending?

I have sold a psp for £185 and the person says they have paid and i have got an email of paypal saying their money is pending and i will get is as soon as i send the item and send paypal a tracking number. Is this real? Please help

Best Answer - Chosen by Asker

NO!!! You NEVER send the item until the payment is clear. You can check that on your eBay Summary page or directly going to your PayPal account.

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Other Answers (6)

• If the money is genuinely pending then it is awaiting clearance from the buyer's bank. DO NOT send the PSP until the money clears and the payment is no longer pending.
  
  Go into your PayPal account and look at the payment status. Don't rely on this email which sounds a little odd. You can also get more information on payment status from your ebay account in the My EBay Sold section.
• The pending that paypal has placed on the payment, is to ensure that the buyer is protected, i.e. if the item is faulty then they get an imediate refund. You will ONLY get your money when the buyer leaves feedback or after 21 days has passed without any problems.
  
  The same happened to me!! This website will give you more info.
  
  https://www.paypal.com/cgi-bin/webscr?cm…
• Go to your PayPal account, if the balance is £185 and the pending balance is £185 then you can send the item.
  
  However, if the payment status from the buyer is "Pending", then you should wait until the payment status shows "Completed" before sending the item.

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• You will get your payment after 21 days or when the buyer leaves positive feedback. The buyer has paid the money and it in the paypal account but you cant get hold of it untill you send the item, he's happy with and leaves positive feedback .
• No check your paypal account directly. Sometimes you have to accept the payment through paypal, but you should never send the item before you get the money. If you are still in doubt then email paypal/ebay.
• I had this problem with paypal when I sold stuff.
  
  Paypal will release the money to you when the buyer leaves you positive feedback or when 21 days have passed without dispute.
  
  Call paypal just to double check this is correct though.